Skip to content
Card
$CHANGE
Earn
Launch App
Frequently Asked Questions
Find answers to common questions about Changex, our products, and services.
Top Questions
What is Changex?
How do pay with card using crypto?
What blockchains does Changex support?
How do I get started?
Is Changex available in my country?
What are the fees?
What is the $Holytag?
How do I contact support?
Is my money safe with Changex?
Card
How do I get the virtual Changex Card?
How do I get the physical Changex Card?
Where can I use the Changex Card?
Can I spend crypto directly with the card?
How does cashback work?
Can I freeze my card?
What if my device with the Changex app gets lost or stolen?
What if my physical card is lost or stolen?
Bank Account
What do I do to get the Changex Bank Account?
How can I retrieve my IBAN and bank details?
Can I receive my salary to Changex?
Are SWIFT & SEPA transfers supported?
Is my bank deposit protected?
How can I find details of a transaction?
Crypto Wallet
Can I create a new non-custodial wallet in the Changex app?
How do I use assets in the non-custodial wallets I connect to the Changex app?
How do I convert crypto to Euro?
Can I buy crypto with fiat in-app?
Can I connect several wallets at once to the Changex app?
Can I back up my wallet in the Changex app?
Earning & Staking
How can I earn with Changex?
Is there a $CHANGE token staking?
What cryptocurrencies can I use for earn?
What are the earn rewards?
Can I re-allocate more tokens to earn at any time?
Can I de-allocate earn tokens at any time?
Account Management
How do I complete KYC verification?
How do I change my account details?
What are Friends on Changex and how can I bring some?
How do I change my passcode?
How do I log out?
How can I close my Changex account?
